Job Title

Customer Success & Community Manager (Full-Time | Remote)

About Us

We are a fast-growing Digital Coaching & Business Implementation company helping coaches, consultants, trainers, experts, and entrepreneurs build profitable online businesses through systems, automation, implementation, and community support.

We are looking for a proactive, disciplined, and customer-focused professional who enjoys talking to people, solving problems, and building strong customer relationships.

Key Responsibilities

• Call prospective and existing customers for follow-ups.

• Manage WhatsApp Communities and Groups professionally.

• Guide members throughout their learning journey.

• Respond to customer queries with professionalism and empathy.

• Maintain accurate CRM records after every interaction.

• Follow up consistently with leads and existing members.

• Coordinate Zoom sessions, onboarding, and community activities.

• Identify customer needs and recommend appropriate programs.

• Monitor community engagement and maintain a positive environment.

• Report daily activities and performance metrics.

Required Skills

• Excellent verbal communication in Hindi.

• Basic English communication skills.

• Confident on phone calls and follow-ups.

• Strong listening and relationship-building ability.

• Good computer and internet skills.

• Comfortable using Google Sheets, Zoom, WhatsApp Web, AI tools, and CRM software.

• Highly organized with attention to detail.

• Positive attitude and willingness to learn.

Preferred Qualifications

• Experience in Customer Support, Telecalling, Community Management, Sales, Counselling, or Customer Success.

• Graduate in any discipline (MBA/BBA preferred but not mandatory).

We Are Looking For Someone Who

• Takes ownership of work.

• Learns quickly.

• Is proactive rather than reactive.

• Communicates professionally.

• Can work independently without constant supervision.

• Enjoys helping people.

• Is comfortable making 40–50 customer calls daily.

Work Details

• Work Mode: Remote (Work From Home)

• Employment Type: Full-Time

• Flexible working hours based on customer requirements.

• Daily participation in internal training and team meetings.

Compensation

• Fixed Salary during probation.

• Performance-based salary growth.

• Attractive monthly incentives based on performance.

• Long-term growth opportunities within the organization.

Selection Process

1. Application Screening

2. Practical Assessment

3. Video Interview

4. Paid Trial Period

5. Final Selection

Important

Please apply only if you:

• Have researched our company.

• Are genuinely interested in customer communication.

• Are comfortable with calling, follow-ups, and community management.

• Are looking for a long-term career opportunity.

If you enjoy helping people succeed and want to grow with a high-performance team, we'd love to hear from you.

Shortlisted candidates will be asked to complete a practical assessment before the interview. Applications without research about our company will not be considered.

Job Title

Social Media Growth Manager (Full-Time | Remote)

About Us

We are a fast-growing Digital Coaching & Business Implementation company helping coaches, consultants, trainers, experts, and entrepreneurs build successful online businesses through implementation, automation, and digital marketing.

We are looking for a creative, execution-focused Social Media Growth Manager who can turn ideas into engaging content and help grow our digital presence across multiple platforms.

Key Responsibilities

• Manage and grow our presence on YouTube, LinkedIn, Facebook, Instagram, X (Twitter), and other relevant platforms.

• Plan and execute a monthly content calendar.

• Create high-quality captions, posts, reels, shorts, and carousels.

• Repurpose long-form content into platform-specific content.

• Schedule and publish content consistently.

• Monitor comments, messages, and audience engagement.

• Coordinate with video editors, designers, and content writers.

• Track analytics and improve content performance.

• Stay updated with platform trends, algorithms, and best practices.

• Support product launches, webinars, and marketing campaigns through social media.

Required Skills

• Excellent written English.

• Good Hindi communication.

• Strong understanding of social media platforms and content formats.

• Experience with Canva or similar design tools.

• Experience using AI tools such as ChatGPT and other productivity tools.

• Familiarity with YouTube Studio, Meta Business Suite, LinkedIn, and scheduling tools.

• Basic understanding of branding, storytelling, and content marketing.

• Strong organizational and time management skills.

Preferred Qualifications

• Experience managing social media for personal brands, coaches, educators, or businesses.

• Portfolio of social media work or content samples.

• Knowledge of SEO, YouTube optimization, and digital marketing is an advantage.

We Are Looking For Someone Who

• Thinks creatively and executes consistently.

• Takes complete ownership of assigned work.

• Learns quickly and adapts to changing trends.

• Pays attention to detail.

• Can work independently without constant supervision.

• Understands audience psychology and engagement.

• Is passionate about building online communities and brands.

Work Details

• Work Mode: Remote (Work From Home)

• Employment Type: Full-Time

• Flexible working hours based on campaign requirements.

• Daily collaboration with the content and marketing team.

Key Performance Indicators (KPIs)

• Consistent content publishing.

• Growth in followers and subscribers.

• Engagement rate improvement.

• Increase in qualified leads generated through social media.

• Video and post reach.

• Content quality and consistency.

• Timely execution of campaigns.

Compensation

• Fixed Salary during probation.

• Performance-based salary increments.

• Monthly incentives based on results.

• Long-term career growth opportunities.

Selection Process

1. Application Screening

2. Portfolio Review

3. Practical Social Media Assignment

4. Video Interview

5. Paid Trial Period

6. Final Selection

Important

Please apply only if you:

• Have researched our company and founder.

• Have managed social media professionally or can demonstrate your skills.

• Are comfortable using AI tools to improve productivity.

• Are willing to learn, innovate, and grow with a high-performance team.

Application Requirement

Along with your application, please submit:

• Resume

• Portfolio or links to social media accounts you have managed

• Three social media posts that you have created

• A 60-second video introducing yourself and explaining why you are the right fit for this role

Only shortlisted candidates will be invited for the next stage of the selection process.